1. How do I choose the right size for my leather jacket?

Refer to our detailed size chart located on each product page to find your perfect fit. If you have additional questions, our customer support team is happy to assist.

2. Can I return or exchange my leather jacket if it doesn’t fit or I change my mind?

Yes, we offer a hassle-free return and exchange policy. Please visit our Returns & Exchanges page for detailed instructions and eligibility criteria.

3. Are your leather jackets genuine leather?

Absolutely! Our jackets are crafted from high-quality, genuine leather to ensure durability and style.

4. How can I care for and maintain my leather jacket?

Check our Leather Care Guide for comprehensive instructions on maintaining the longevity and appearance of your jacket.

5. Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary by location. Please review our Shipping Policy for more details.

6. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient transactions.

7. How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can also track your order through the “Order Status” page on our website.

8. Can I customize or personalize my leather jacket?

At this time, we do not offer customization services. However, we continuously explore new offerings, so stay tuned for updates.

9. What should I do if my jacket arrives damaged or defective?

We apologize for any inconvenience. Please contact our customer support team immediately, providing photos of the damage, and we will assist you in resolving the issue.

10. How can I get in touch with your customer support?

You can reach our customer support team via email at support@ricacollection.com Our team is available 9.00AM-5.30PM Mon to Fri to assist you.